A Refiner alternative with webhooks on every plan

Refiner makes in-app, email and link surveys. Every paid plan has unlimited responses, and every plan has unlimited team members. It prices by monthly active users: for in-product surveys, that's usually everyone who logged in to your app in the last 30 days, whether or not they saw a survey.

What Refiner costs at 5,000 monthly active users

• Essentials is $149 a month, or $124 a month billed annually.
• Growth is $279 a month, or $233 a month billed annually.

The integrations are split between them. Essentials includes Slack, Microsoft Teams, Zapier and Google Sheets. Webhooks and the REST API, CRM, CDP and analytics integrations such as HubSpot, Salesforce, Segment, Mixpanel and Amplitude, and triggers on tracked events are on Growth.

After a free trial of 30 days, capped at 100 responses, an account moves to a free plan with Essentials' features and 25 responses a month.

An MCP server that reads, or one that runs surveys

Refiner's MCP server is on every plan, Essentials included, so an AI agent can read your Refiner data. Its tools are read-only, as Refiner's documentation says: they list your surveys and segments and fetch responses and reports, but none of them creates, edits or launches a survey.

Meles's MCP server, which we're building, is meant for both: an agent will be able to create and launch a campaign as well as read the answers, on every plan.

What Meles is building

Meles is in development: in-app surveys, popups, banners and announcements in one small script. It isn't ready yet: the roadmap shows what's done and what comes first. Here's what we intend to launch with:

• Webhooks and Slack on every plan, Free included.
• Pricing by reached users: the people who see at least one survey or message in a month, not everyone who logs in. If all 5,000 of your monthly active users saw a survey, that's 5,000 reached users, which Starter covers for $29 a month, or $24 a month billed yearly.
• A Free plan for 1,000 reached users a month. It's limited by the people you reach, never by responses.

What Meles won't have at launch: CRM, CDP, analytics and Zapier integrations. HubSpot, Segment, Zapier, PostHog, Mixpanel and Amplitude come after the first release, and every integration we add will come with every paid plan. If you need them now, Refiner's Growth plan has them.

See every Meles plan, and estimate yours. Join the waitlist and you'll hear first when there's something to try.